Shipping:

We currently only offer standard shipping to the contiguous U.S.

Costs:

  • $15 Flat-Rate Standard Shipping on orders $149 and below

  • Free Standard Shipping on orders $150+. Use discount code FREESHIP at checkout

Processing Time:

Orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 2 - 3 business days, depending on product availability.


Electronic Delivery:

Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.

Returns:

We accept returns or exchanges on any product in absolutely new + unused condition with original hangtags attached within 14 days of shipment.

To initiate a return or exchange, please fill out the form below:

How is my refund credited?
All refunds will be credited to your original form of payment or a Macksime Gift Card.

  • Shipping Charges: Unfortunately, we cannot refund shipping charges. The customer is responsible for return shipping charges.

  • Gift Cards: Unfortunately, gift cards cannot be returned.

 

Still have questions?

Send us a note on our Contact Us page and we’ll get back to you ASAP